Freedom of Information Disclosure Log

The NHSBSA's responses to Freedom of Information requests. read more

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5 datasets found

Tags: complaints

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  • March 13, 2024, 12:12 (UTC)

    FOI-01787

    Request It is against the law to treat disabled people less favourably than other people, please supply the turnaround times for emails in your department at the relevant times...

  • September 19, 2023, 08:43 (UTC)

    FOI-01351

    Request ‘It would be intresting to know how many percentage of complaints are received by the NHS prepayment exemption service. About not being correctly notified when attaining...

  • April 19, 2023, 10:40 (UTC)

    FOI 32080

    Thank you for your request for information about the following: For each of the most recent 12 months that data is available for, please advise the mean number of days it has...

  • March 14, 2023, 15:37 (UTC)

    FOI 32065

    Request “I am requesting a copy of your "Full NHSBSA COMPLAINTS HANDLING POLICY AND PROCEDURE". I have searched the NHSBSA website for this policy but can only find a summary...

  • May 4, 2022, 10:04 (UTC)

    FOI 24425

    Request Please confirm the following for the Employer Helpline, the Scheme Member Helpline and the Pensions Online Helpdesk for the period 1st January 2022 to 31st March 2022...