New Datasets Now Available: NHS Volunteering Find and Apply Service - Key Performance Indicators

We’re pleased to announce that the NHS Volunteering Find and Apply Service - Key Performance Indicators datasets are now available on the NHSBSA Open Data Portal.

These datasets provide key performance metrics for the NHS Volunteering Service, a digital platform that enables NHS organisations—including Integrated Care Boards (ICBs), Trusts, and GP practices—as well as Voluntary, Community, and Social Enterprise (VCSE) organisations to advertise and manage volunteering opportunities. These datasets include metrics such as Completion Rate and Digital Take-up, alongside insights from the Customer Satisfaction Survey, which evaluates the overall user experience.

For more details on the datasets and their purpose, read our recent article: https://opendata.nhsbsa.net/news/coming-soon-nhs-volunteering-find-and-apply-service-key-performance-indicators-datasets

Explore the datasets now:

• NHS Volunteering Find and Apply Service (Organisation Users) Key Performance Indicators dataset
• NHS Volunteering Find and Apply Service (Volunteer Users) Key Performance Indicators dataset

You can access the data via the data explorer, download it directly, or connect via API. By creating an account, you can join discussion boards, follow datasets, and receive future updates.

We encourage you to:

• explore the data to gain insights relevant to your work
• share your findings to contribute to a wider understanding of NHS volunteering
• let us know how you’re using the data and cite our datasets so others can benefit
• provide feedback through our Data Services Team

Stay connected:

• register for an Open Data Portal account to follow your favourite datasets and stay updated on new releases
• follow us on social media: NHS Business Services Authority | LinkedIn 

If you are a journalist or member of the media, please contact communicationsteam@nhsbsa.nhs.uk  with any queries about this data release.