New Dataset Now Available: NHSBSA Overseas Health Services UK EHIC/UK GHIC Digital Application - Key Performance Indicators

We’re pleased to announce that the NHSBSA Overseas Health Services UK EHIC (UK European Health Insurance Card) and UK GHIC (UK Global Health Insurance Card) Digital Application - Key Performance Indicators dataset is now available on the NHSBSA Open Data Portal.

This dataset provides key performance metrics for the NHSBSA Overseas Health Services UK EHIC/UK GHIC Digital Application. It focuses on comparing traditional processing routes with self-service digital solutions, specifically for the UK EHIC and UK GHIC services. This dataset includes metrics such as Completion Rate and Digital Take-up, alongside insights from the Customer Satisfaction Survey, which evaluates the overall user experience.

For more details on the dataset and its purpose, read our recent article: 

https://opendata.nhsbsa.net/news/coming-soon-nhsbsa-overseas-health-services-uk-ehic-uk-ghic-digital-application-kpis

Explore the dataset now:

• https://opendata.nhsbsa.net/dataset/nhsbsa-overseas-health-services-ehic-ghic-digital-application-key-performance-indicators 

You can access the data via the data explorer, download it directly, or connect via API. By creating an account, you can join discussion boards, follow datasets, and receive future updates.

We encourage you to:

• explore the data to gain insights relevant to your work
• share your findings to contribute to a wider understanding of NHS volunteering
• let us know how you’re using the data and cite our datasets so others can benefit
• provide feedback through our Data Services Team

Stay connected:

• register for an Open Data Portal account to follow your favourite datasets and stay updated on new releases
• follow us on social media: NHS Business Services Authority | LinkedIn 

If you are a journalist or member of the media, please contact communicationsteam@nhsbsa.nhs.uk  with any queries about this data release.