Request
It is against the law to treat disabled people less favourably than other people, please supply the turnaround times for emails in your department at the relevant times...
Request
‘It would be intresting to know how many percentage of complaints are received by the NHS prepayment exemption service. About not being correctly notified when attaining...
Thank you for your request for information about the following:
For each of the most recent 12 months that data is available for, please advise the mean number of days it has...
Request
“I am requesting a copy of your "Full NHSBSA COMPLAINTS HANDLING POLICY AND PROCEDURE". I have searched the NHSBSA website for this policy but can only find a summary...
Request
Please confirm the following for the Employer Helpline, the Scheme Member Helpline and the Pensions Online Helpdesk for the period 1st January 2022 to 31st March 2022...