Request

‘What is the current year's month by month performance against the statutory target to pay new NHS pension awards within 30 days? The latest data that I could find was August 2018’

Response

A copy of the information is attached. Please read the below notes to ensure correct understanding of the data.

Data Queries

If you have any queries regarding the data provided, or if you plan on publishing the data please contact nhsbsa.foirequests@nhs.net ensuring you quote the above reference. This is important to ensure that the figures are not misunderstood or misrepresented.

If you plan on producing a press or broadcast story based upon the data please contact nhsbsa.communicationsteam@nhs.net. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHS Pensions, NHSBSA Copyright 2022” This information is licenced under the terms of the Open Government Licence:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of my decision, please write within 40 working days of the date of this response to:

Chris Gooday Information Governance Manager NHS Business Services Authority Stella House Goldcrest Way Newburn Riverside Business Park Newcastle upon Tyne NE15 8NY

Details of how we will handle your review request are available on our website at:

https://bit.ly/2Sjdk2H

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner’s Office (ICO) for a decision. Please note that generally, the ICO cannot make a decision unless you have exhausted the NHS Business Services Authority’s complaints procedure.

The Information Commissioner can be contacted at:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 01625 545 745 Fax: 01625 524 510 Email: icocasework@ico.org.uk

We would also value your feedback regarding the way in which your request was handled. You can provide us with direct feedback on our website at the following web link:

https://www.snapsurveys.com/wh/s.asp?k=152830781078&s=WB87YS