Request

1. The bereavement team's response times for the period Jan 19 to current. I would like this monthly if you have it
2. I'd also like to know what their target response times are and
3. How their performance compares to their target response times.

Response

A copy of the information is enclosed. When reviewing the information, it is important to note that over the last few years the targets have changed – therefore a ‘pass’ several months ago may not need to meet the same criteria as a ‘pass’ today.

Please note that this request and our response is published on our Freedom of Information disclosure log at: https://opendata.nhsbsa.net/dataset/foi-26572

If you have any queries regarding the data provided, or if you plan on publishing the data, please contact nhsbsa.foirequests@nhsbsa.nhs.uk ensuring you quote the above reference. This is important to ensure that the figures are not misunderstood or misrepresented.

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The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2022” This information is licenced under the terms of the Open Government Licence: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

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