Request

‘Q1. In relation to your Health Records department within your Trust please can you provide:

a. Structure of the department

b. WTE before EPR/EDMS

c. WTE after EPR/EDMS

d. Copy of Job descriptions for EDMS/EPR posts

Q2. In relation to your Health Records EPR/EDRMS do you provide scanning on site within your Trust can you provide:

a. Policies

b. Procedures

c. Processes

d. Guidance Documents

e. Process map

Q3. In relation to the transition from paper to digital health records at your Trust please provide:

a. Any paper to digital transition plans

b. Benefit realisation documents

Q4. In relation to health records held within E-Referral Service/Choose & Book such as referral letters, how is this shared with, accessed through or manually copied onto your EPR/EDMS at your Trust, please provide:

a. Policies

b. Procedures

c. Processes

d. Guidance Documents

e. Process map

f. Process flowcharts

g. Service Standards/KPI’s

h. Process flowcharts

i. Service Standards/KPI’s’

Response

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHS Business Services Authority. The NHSBSA is not a NHS Trust organisation, rather we are a Special Health Authority providing back-office functions to the wider NHS. The authority is not patient-facing, and we do not have any of the systems described in your request.