Thank you for your request for information about the following:

Request

‘3. Policies Requested

Please also disclose copies of all relevant policies in force during my employment, including but not limited to:

Updating and reviewing workplace adjustments

HR grievance processes and timescales

Equality Act 2010 and Public Sector Equality Duty

Health & Safety policies and duty of care’

Date range: 7 March 2022 to 6 June 2025

The NHS Business Services Authority (NHSBSA) received your request on 28 January 2026.

We have handled your request under the Freedom of Information Act 2000 (FOIA).

Our response

Please note that an FOI request must describe the recorded information requested. Therefore the request is limited to the above bullet points. Please submit a fresh request specifying any additional information you would like to request.

I can confirm that the NHSBSA holds some of the information you have requested.

Health & Safety policy

A copy of the data is attached.

Staff names

Some information contained within the Health & Safety policy is personal data relating to NHSBSA staff and is therefore exempt under section 40(2) of the FOIA (personal information).

Section 40(2) is an absolute, prejudice-based exemption and therefore is exempt if disclosure would contravene any of the data protection principles. In order for disclosure to comply with the lawfulness, fairness, and transparency principle, we either need the consent of the data subject(s) or there must be a legitimate interest in disclosure. In addition, the disclosure must be necessary to meet the legitimate interest and finally, the disclosure must not cause unwarranted harm.

As we do not have the consent of the staff, the NHSBSA is therefore required to conduct a balancing exercise between legitimate interest of the applicant in disclosure against the rights and freedoms of the data subject(s).

The NHSBSA acknowledges that you have a legitimate interest in disclosure of the information in order to provide the full picture of the requested data held by the NHSBSA; however, we have concluded that disclosure of the requested information would cause unwarranted harm and therefore, section 40(2) is engaged. This is because there is a reasonable expectation that staff data processed by the NHSBSA remains confidential.

Please see the following link to view the section 40 exemption in full

https://www.legislation.gov.uk/ukpga/2000/36/section/40

Updating and reviewing workplace adjustments

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHSBSA.

There was not a Workplace Adjustment policy in place during the requested time period.

Grievance policy & Equality, diversity and inclusion policy

Under Section 21 of the FOIA, we are not required to provide information in response to a request if it is already reasonably accessible to you.

The information you requested is available from documents published at the below website:

https://www.nhsbsa.nhs.uk/our-policies/policies-and-procedures

Grievance policy information is contained in the document titled "Solving problems at work policy”.

Please see the following link to view the section 21 in full - https://www.legislation.gov.uk/ukpga/2000/36/section/21

Data Queries

Please contact foirequests@nhsbsa.nhs.uk ensuring you quote the above reference if you have any specific questions regarding this response; or, if you feel you may be misunderstanding or misinterpreting the information; or, if you plan on publishing the data.

Reusing the data and copyright

If you plan on producing a press or broadcast story based upon the data please contact communicationsteam@nhsbsa.nhs.uk. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2026”. Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.