Thank you for your request for information about the following:

Request

‘I refer to your website posting of the following FOI-02962 (https://opendata.nhsbsa.net/dataset/foi-02962)

Please can you clarify and confirm what order you working for the first priority cohort

Retired by 1 October 2023, unprotected & only legacy benefits in payment — 5,012 individuals in that cohort; 999 had been issued RSS by 2 July.

Are you contacting people in date of retirement order or name alphabetical order for example- Please confirm the process you are following’

The NHS Business Services Authority (NHSBSA) received your request on 19 September 2025.

We have handled your request under the Freedom of Information Act 2000 (FOIA).

Our response

We have prioritised those likely to be most at financial detriment.

We are then working through these cases according to complexity. Straightforward cases are being handled first, which are those with no extra nuances. Then cases with additional or multiple complexities, for example, an overpayment already on the record, or Split benefits will be worked through.

Data Queries

Please contact foirequests@nhsbsa.nhs.uk ensuring you quote the above reference if you have any specific questions regarding this response; or, if you feel you may be misunderstanding or misinterpreting the information; or, if you plan on publishing the data.

Reusing the data and copyright

If you plan on producing a press or broadcast story based upon the data please contact communicationsteam@nhsbsa.nhs.uk. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2025”. Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.