Thank you for your request for information about the following:

Request

‘How many of the NHS Pensioners identified as due to receive their McCloud Remedy choices letter by 1 July 2025 have actually been processed in order for them to have received their letters on or before 1 July 2025?’

The NHS Business Services Authority (NHSBSA) received your request on 7 July 2025.

We have handled your request under the Freedom of Information Act 2000 (FOIA).

Our response

Question 1 - How many of the NHS Pensioners identified as due to receive their McCloud Remedy choices letter by 1 July 2025 have actually been processed in order for them to have received their letters on or before 1 July 2025?

A total of 1,328 McCloud RSS have been sent as of 2 July 2025.

The volumes of members in the below two cohorts who have been sent an RSS is as follows:

Retired by 1 October 2023 who were formerly unprotected and only legacy benefits in payment: 999 have been sent an RSS.   

Retired by 1 October 2023 who were formerly taper protected and only legacy benefits in payment:  329 have been sent an RSS.

These figures are taken from the McCloud RSS dashboard, which is based on agreed criteria for sorting McCloud Immediate Choice members into cohorts. The categories listed are cohorts 1 and 2 respectively.

Data Queries

Please contact foirequests@nhsbsa.nhs.uk ensuring you quote the above reference if you have any specific questions regarding this response; or, if you feel you may be misunderstanding or misinterpreting the information; or, if you plan on publishing the data.

Reusing the data and copyright

If you plan on producing a press or broadcast story based upon the data please contact communicationsteam@nhsbsa.nhs.uk. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2025”. Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.