Thank you for your request for information about the following:

Request

‘1 a statement of the eligibility for the McCloud remedy which you made available for people in or previously in the NHS pension schemes? In plain English please not technical language - something like 'if you were employed between x and y dates and continued employment to z date'

2 the dates and volumes of notification of eligibility communications you sent to the eligible people by method [eg, letter, email] and dates of batches if you batched them

3 the number of people who replied to each batch in whatever way, split my method of contact, eg paper, email, phone, and batch

4 the number of people who have told you they didn't receive a letter in any of the batches you sent, by batch’

The NHS Business Services Authority (NHSBSA) received your request on 24 April 2025.

We have handled your request under the Freedom of Information Act 2000 (FOIA).

Our response

Question 1

We have considered this request under the Freedom of Information Act 2000 (FOIA 2000) and are issuing a refusal notice under section 17 of the FOIA.

The NHSBSA does hold the requested information; however, we consider that this information is exempt from disclosure under section 21 of FOIA. This provides an exemption from the duty to disclose information where this is reasonable accessible to an applicant by other means.

This information is already available in the public domain and can be accessed at:

https://www.nhsbsa.nhs.uk/public-service-pensions-remedy-mccloud/understanding-if-your-nhs-pension-affected-changes-public-sector-pensions

Please see the following link to view the section 21 in full - https://www.legislation.gov.uk/ukpga/2000/36/section/21

Question 2, 3 and 4

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHSBSA.

The NHSBSA have not written to members to inform them of their McCloud eligibility.

Data Queries

Please contact foirequests@nhsbsa.nhs.uk ensuring you quote the above reference if you have any specific questions regarding this response; or, if you feel you may be misunderstanding or misinterpreting the information; or, if you plan on publishing the data.

Reusing the data and copyright

If you plan on producing a press or broadcast story based upon the data please contact communicationsteam@nhsbsa.nhs.uk. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2025”. Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.