Request

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

User Centred Design: https://www.contractsfinder.service.gov.uk/Notice/48b7351f-ba2a-4a79-b542-4002984e6374

The details we require are: • What are the contractual performance KPI's for this contract? • Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages • Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised? • Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension? • Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed? • Who is the senior officer (outside of procurement) responsible for this contract?

Response

I can confirm that the NHSBSA holds the information you have requested and a copy of the information and notes explaining it is attached.

Please read the below notes to ensure correct understanding of the data.

Question: What are the contractual performance KPI's for this contract?

We have considered this request under the Freedom of Information Act 2000 (FOIA 2000) and are issuing a refusal notice under section 17 of the FOIA.

The NHSBSA does hold the requested information; however, we consider that this information is exempt from disclosure under section 21 of FOIA. This provides an exemption from the duty to disclose information where this is reasonable accessible to an applicant by other means.

This information is already available in the public domain and the KPIs can be found in the published contract which can be found on the contract finder notice as the following link:
https://www.contractsfinder.service.gov.uk/Notice/34a10149-98a6-424d-8f30-29f43c39e2cb

Please see the following link to view the section 21 in full: https://www.legislation.gov.uk/ukpga/2000/36/section/21

Question: Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages. Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?

Please find attached the Specification Template and Guidance, and Quality Response Document.

Digital, Specialists and Programmes (DSP) is a Crown Commercial Services Framework (CCS). The CCS brings together policy, advice and direct buying; providing commercial services to the public sector and saving money for the taxpayer. CCS is an executive agency, sponsored by the Cabinet Office. Further information on the framework may be accessed by contacting them direct:

Crown Commercial Services 0ffice 212 The Mille
1000 Great West Road Brentford TW8 9DW Email: info@crowncommercial.gov.uk Telephone: 0345 410 2222 Website: https://fleetportal.crowncommercial.gov.uk/contactus.mth

The contract followed the DSP Lot 2 evaluation and selection process. The suppliers were shortlisted by use of the Capability Assessment Matrix (CAM) Tool, which is part of the Digital Specialists and Programmes Framework. The shortlisted suppliers who were invited to tender were: • TPX Impact • Hippo Digital Ltd • Cogniant Worldwide Limited • NTT DATA UK • Opencast Software Europe Limited • Waracle • Accenture (UK) Limited • Capgemini UK plc • Olive Jar Digital Ltd • Tata Consultancy Services • Ernst and Young LLP • Airwalk Consulting Reply Ltd • Methods Business and Digital Technology Limited • Capita Business Services Limited • Coforge UK Limited • Engine Partners UK LLP • Thoughtworks, Tecknuovo • MBS Michael Baily Associates UK Limited

The successful supplier can be found on the contract's finder notice at the following link: https://www.contractsfinder.service.gov.uk/Notice/34a10149-98a6-424d-8f30-29f43c39e2cb

Question: Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?

There is a Call-Off extension optional period of 6 months as detailed in the redacted contract published at the following link: https://www.contractsfinder.service.gov.uk/Notice/34a10149-98a6-424d-8f30-29f43c39e2cb

Question: Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?

The contract will be renewed, there will be no extension to the contract length. Further information regarding the framework can be sought from CCS at the details given above.

Question: Who is the senior officer (outside of procurement) responsible for this contract?

The senior responsible officer for this contract (outside of procurement) is Lisa Moran, Head of DDaT Capability and Operations.

Data Queries

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The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2024” Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.