Request

Dear NHS Business Services Authority,

Please can the below FOI request kindly be responded to in excel format

LAN

a1 Which primary LAN hardware do you use (eg Extreme, Juniper, Cisco)

a2 When did you last conduct a major refresh of this infrastructure/how many devices?

a3 Who is the reseller or supplier of this LAN hardware?

a4 Who maintains the LAN?

a5 When is your maintainance renewal/expiry date ?

a6 Have you recently reviewed/when are you next reviewing this infrastructure?

WLAN Wireless LAN

b1 Which primary WLAN hardware do you use (eg Extreme, Juniper, Cisco)

b2 When did you last conduct a major refresh of this infrastructure/how many devices?

b3 Who is the reseller or supplier of this WLAN hardware?

b4 Who maintains the WLAN?

b5 When is your maintainance renewal/expiry date ?

b6 Have you recently reviewed/when are you next reviewing this infrastructure?

Data Centre

c1 Which primary data centre hardware do you use (eg Extreme, Juniper, Cisco)

c2 When did you last conduct a major refresh of this infrastructure/how many devices?

c3 Who is the reseller or supplier of this data centre hardware?

c4 Who maintains the data centre equipment?

c5 When is your contract renewal/expiry date ?

c6 Have you recently reviewed/when are you next reviewing this infrastructure?

c7 Which DC compute technology do you use? (eg HP, Lenovo, Supermicro)

c8 Which DC storage technology do you use? (eg netapp, dell, IBM)

WAN/Internet Connectivity

d1 Who provides your WAN (eg BT, Virgin)

d2 Who provides your internet connectivity (eg BT, Virgin)

d3 When is your maintainance renewal/expiry date ?

d4 Who provides your SD-WAN (eg Palo Alto, Meraki)

d5 Do you plan to introduce SD-WAN in the future?

d6 Have you recently reviewed/when are you next reviewing this infrastructure?

d7 Which hypervisor do you use (eg VMware)

SIP

e1 Which SIP carrier do you use (eg BT, Gamma, Virgin)

e2 Who provides/resells this SIP?

e2 How many SIP channels do you have

e3 When is your contract renewal/expiry date ?

e4 Have you recently reviewed/when are you next reviewing this service?

Mobile

f1 Which Mobile carrier do you use (eg Vodafone)

f2 Who provides/resells this service ?

f2 How many mobile connections do you have

f3 When is your contract renewal/expiry date ?

f4 Have you recently reviewed/when are you next reviewing this service?

Telephony

g1Which phone systems do you use (eg Mitel, Avaya, 8x8)

g2 When was the current system installed?

g3 Is this on premise or cloud based?

g4 How many users?

g5 When is your contract renewal/expiry date ?

g6 Have you recently reviewed/when are you next reviewing this service?

Teams Phone System

h1 Do you use Microsoft for PSTN calling?

h2 Which types of Microsoft telephony do you use (eg Calling plan, Skype, Operator Connect, Direct routing)

h3 How many users?

h4 If you dont currently use, are you looking to implement ?

h5 Have you recently reviewed/when are you next reviewing this service?

Contact centre

i1 Which contact centre systems do you use (eg Genesys, Avaya, Enghouse)

i2 When was the current system installed?

i3 Is this on premise or cloud based?

i4 How many agents?

i5 When is your contract renewal/expiry date ?

i6 Have you recently reviewed/when are you next reviewing this service?

Response

I can confirm that the NHSBSA holds the information you have requested and a copy of the information is attached.

Reusing the data and copyright

If you plan on producing a press or broadcast story based upon the data please contact communicationsteam@nhsbsa.nhs.uk. This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2024” Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.