I am writing to confirm that I have now completed my search for the information which you requested on 2 May 2024.

Request

You asked us:

‘Could you please let me know how many written complaints were filed against maternity departments and midwives during 2020, 2021, 2022 and 2023.’

The NHS Business Services Authority (NHSBSA) received your request on 2 May 2024.

We have handled your request under the Freedom of Information Act (FOIA) 2000.

Our response

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHSBSA.

Advice and Assistance

Having reviewed your request, I believe that it is possible that NHS England may hold some or all of the information you require. They can be contacted at:

NHS England

PO Box 16738

Redditch

B97 9PT

Telephone 0300 311 22 33

Email: england.contactus@nhs.net

Web http://www.england.nhs.uk/contact-us/foi/