Request

I am writing to submit a Freedom of Information request under the provisions of the Freedom of Information Act 2000, seeking information on the accessibility of GP appointments at The Mill Medical Practice in Godalming. Specifically, I would like to request the following:

Wait Times for GP Appointments: Please provide data on the average wait times for patients to secure a GP appointment at The Mill Medical Practice over the past 24 months. This should include information on wait times for routine appointments as well as wait times for urgent appointments.

Methods of Appointment Booking: Please specify the methods available for patients to book GP appointments at The Mill Medical Practice (e.g. online booking system, telephone booking), as well as any restrictions or limitations on appointment booking.

Accessibility Measures: Please provide information on any measures implemented by The Mill Medical Practice to improve the accessibility of GP appointments for patients, such as extended opening hours, same-day appointments, or alternative services (e.g. telemedicine consultations).

I understand that some information may be subject to exemptions under the FOI Act. However, I request that you provide as much detail as possible within the constraints of the law. I look forward to your prompt response within the statutory timeframe of 20 working days, preferably in Excel or CSV format.

Response

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHS Business Services Authority.

However it is possible that NHS England may hold some or all of the information you require. They can be contacted at:

NHS England

PO Box 16738

Redditch

B97 9PT

Telephone 0300 311 22 33

Email: england.contactus@nhs.net

Web http://www.england.nhs.uk/contact-us/foi/