Request

I am requesting the Service Level Agreement (SLA) between your organisation The NHSBSA & The English Infected Blood Support Scheme (EIBSS).

Response

Under Section 21 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you.

The NHS Business Services Authority administers the England Infected Blood Support Scheme (EIBSS) by direction from the Secretary of State for Health.

Our directions for EIBSS are detailed in the document “NHSBSA Infected Blood Payments Scheme 2017”, which can be found on our website:

https://www.nhsbsa.nhs.uk/our-policies/governance-framework