Thank you for your request for information about the following:

Please provide me with the number of substitute awards you calculate each month. (i.e. sign off) during this 12-month period and the time taken to respond to each request. The mean and the median response figures for each month. thank you

Dates: 01/10/2022 - 30/09/2023

Your request was received on 12 October 2023, and I am dealing with it under the terms of the Freedom of Information Act 2000.

Response

A copy of the information is attached. Please read these notes to ensure correct understanding of the data.

A substitute award is a change to a member’s pensions benefits as a result of a change in pay or service. The data shows the number of substitute awards completed with the mean and median time taken to complete a substitute award for the dates requested.

This data reflects all substitute awards successfully completed between 1 October 2022 to 30 September 2023 (inclusive).

The mean and median days are based on the time elapsed between us being notified of a substitute award and it being completed. They are provided in calendar days.

The data provided in this FOI response counts all members who have had a substitute award completed in these dates including those working in clinical and non-clinical roles.

Data Queries

If you have any queries regarding the data provided, or if you plan on publishing the data, please contact foirequests@nhsbsa.nhs.uk ensuring you quote the above reference. This is important to ensure that the figures are not misunderstood or misrepresented.

If you plan on producing a press or broadcast story based upon the data, please contact communicationsteam@nhsbsa.nhs.uk This is important to ensure that the figures are not misunderstood or misrepresented.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at: http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2023” This information is licenced under the terms of the Open Government Licence:

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.