Freedom of Information Disclosure Log

The NHSBSA's responses to Freedom of Information requests. read more


Open Government Licence 3.0 (United Kingdom) [Open Data]


Thank you for your request for information about the following:

To whom it may concern, I would be grateful if you could send us information regarding the development of the MyESR mobile device application. In particular, please provide details of initial specifications and quote provided by the developer, a development timeline and details of the individuals (along with relevant qualifications) involved in reviewing the completed app and subsequent release of funding.

Your request was received on 26th April 2023 and I am dealing with it under the terms of the Freedom of Information Act 2000.


The MyESR App was developed in house by the NHSBSA ESR team. The specification was:

  • to configure an App, using a no-code App builder tool, that provides URL links only to the ESR Portal application.
  • The URL links were to be contained within a Mobile App that can be downloaded via a user's device App Store. The ESR App was not tied to a development timeline. Using the configuration software, the development was Agile. Please be aware that I have not released full details of the staff involved in the development and their qualifications, as this information falls under the exemption in Section 40 40 subsections 2 and 3A (a) of the Freedom of Information Act.

This is because it would breach the first data protection principle as:

a) it is not fair to disclose staff personal details to the world and is likely to cause damage or distress.

b) these details are not of sufficient interest to the public to warrant an intrusion into the privacy of the staff.

Please click the below web link to see the exemption in full.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988 and is subject to NHSBSA copyright. This information is licenced under the terms of the Open Government Licence detailed at:

Should you wish to re-use the information you must include the following statement: “NHSBSA Copyright 2023” This information is licenced under the terms of the Open Government Licence:

Failure to do so is a breach of the terms of the licence.

Information you receive which is not subject to NHSBSA Copyright continues to be protected by the copyright of the person, or organisation, from which the information originated. Please obtain their permission before reproducing any third party (non NHSBSA Copyright) information.

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Contact Information Governance
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Last Updated May 26, 2023, 06:45 (UTC)
Created May 26, 2023, 06:44 (UTC)