NHS Volunteering Service – Key Performance Indicators – Organisation Users – 2025/2026 Quarter 1
Contains data up to April 2025 — latest available
Additional Info
| Field | Value |
|---|---|
| Data last updated | unknown |
| Metadata last updated | unknown |
| Created | unknown |
| Format | text/csv |
| License | OGL-UK-3.0 |
Data Dictionary
| Column | Title | Type | Description |
|---|---|---|---|
| YEAR_MONTH | Year and Month as YYYY-MM | date | Example: 2014-01 |
| COMPLETION_RATE | Completion rate | number | The percentage of opportunities published as a proportion of those started on the service |
| TOTAL_TRANSACTIONS | Transactions Completed | integer | The total number of opportunities published onto the service |
| DIGITAL_TAKE_UP | Digital take up | integer | The percentage of organisation users using the service online in relation to other channels, for example paper or telephone. As a fully digital service, this is always 100% |
| USER_SATISFACTION | Percentage of positive user satisfaction | number | The percentage of positive survery responses ('Satisfied' or 'Very Satisfied' where a score of 7-10 is received) as a proportion of all organisation user CSAT survey responses received. |