Request

‘I would like to request a copy of all internal Standard Operating Procedures (SOPs), staff guidance, caseworker manuals and similar policies and rules used by,

- the European Cross Border Heathcare Team

- the relevant Commissioners

for processing and determining the outcome of 'S2 Planned Treatment' funding applications.’

The NHS Business Services Authority (NHSBSA) received your request on 9 December 2025.

We have handled your request under the Freedom of Information Act 2000 (FOIA).

Our response

I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by the NHSBSA.

Advice and assistance

However it is possible that NHS England may hold some or all of the information for the documents used by the European Cross Border Healthcare Team. They can be contacted at:

NHS England

NHS England

PO Box 16738

Redditch

B97 9PT

Telephone 0300 311 22 33

Email: england.contactus@nhs.net

https://www.england.nhs.uk/contact-us/foi/

For documents used by commissioners it is possible that the Department of Heath and Social Care (DHSC) may hold some or all of this information. They can be contacted at:

Department of Health and Social Care

Ministerial Correspondence and Public Enquiries Unit

Department of Health and Social Care

39 Victoria Street

London

SW1H 0EU

Online: https://www.gov.uk/government/organisations/department-of-health-and-social-care